Frequently Asked Questions

Do I need a doctor’s referral to attend?

It is not necessary to have a referral to see a psychologist.


However, in order to access Medicare rebates (available for up to 10 individual sessions per calendar year) you require a Mental Health Care Plan referral from your GP.


What can I expect at my appointment?

In your initial session your psychologist will spend some time getting to know you, conducting a thorough assessment to understand your concerns and your goals for therapy. This will involve putting together a treatment plan to achieve your goals.

In subsequent sessions your psychologist will utilise a range of evidence based therapeutic approaches, which are treatment approaches acknowledged by the Australian Psychological Society (APS) as being evidence based psychological interventions for most common mental health issues.


Each individual session is scheduled to last for 50 minutes.

How many counselling sessions will I need?

The number of sessions required varies from person to person, and depends on the individual goals. Short term interventions are available as well as ongoing counselling for more complex issues. You will be provided guidance from your psychologist with recommended time frames based on your specific needs, however the number and frequency of appointments is up to you.


What if I need to cancel my appointment?

We require at least 48 hours notification if you wish to cancel or change your appointment to avoid a cancellation fee.

What is the difference between a Psychiatrist and a Clinical Psychologist?

Psychiatrists are trained medical doctors, whereas Psychologists are trained specifically for therapy and research, and do not prescribe medication in Australia. A Clinical Psychologist has done a minimum of 6 years training at university, as well as a 2 year supervised internship.


What about privacy and confidentiality?

We ensure a safe, relaxed, private and confidential environment when working with our clients. All personal information will remain strictly confidential and secure except when;

1. It is subpoenaed by a court; or

2. Failure to disclose the information would place you or another person at risk;

3. Your prior approval has been obtained to provide a written report to another professional or agency (Eg. GP or lawyer) or discuss the material with another person (eg. relative, GP or employer).